If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem. Please know that we cannot intervene in legal matters, and you should reach out to your state representative for state/local government issues.
In order to serve you, fill out a casework request. If this is concerning immigration, please use our USCIS form. Additionally, you must give written consent to proceed with this type of request — the Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress, or their staff, have written authorization before they can obtain information about an individual's case. When you fill out a casework request, please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number.
- A VA claim number.
- Taxpayer identification number (Social Security number, if you're an individual).
- Your address, phone number, and email.
Copies of any related documents or correspondence from the agency involved.